Privacy Policy
Effective Date: August 2025
ShawCorp Industries Limited (“ShawCorp,” “we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us, or use our services.
1. Information We Collect
We may collect the following categories of information:
- Contact Information: such as your name, email address, phone number, and mailing address.
- Business Information: such as company name, procurement needs, and industry details.
- Communication Records: including inquiries, quote requests, and correspondence history.
- Website Usage Data: such as IP address, browser type, operating system, and browsing behavior through cookies, log files, and analytics tools.
- Transaction-Related Information: where applicable, such as purchase orders, delivery details, or payment confirmations.
2. How We Use Your Information
Your information is used for the following purposes:
- Responding to inquiries, requests for quotations, and customer support.
- Processing and fulfilling orders, including coordination with logistics providers.
- Improving our website functionality, user experience, and service offerings.
- Managing and strengthening customer relationships.
- Conducting business operations such as record-keeping, reporting, and compliance monitoring.
- Meeting our legal, regulatory, and contractual obligations.
We do
not sell or rent your personal data to third parties.
3. Legal Basis for Processing (if applicable under GDPR/Similar Regulations)
Where required by applicable law, we rely on the following legal bases for processing your personal information:
- Consent – where you have explicitly agreed to data collection (e.g., accepting cookies).
- Contractual Necessity – where processing is required to provide services or fulfill requests.
- Legitimate Interests – such as improving business operations, security, and customer support.
- Legal Obligation – where we must comply with applicable laws and regulations.
4. Data Sharing
We may share your information only in limited circumstances, including:
- Trusted Service Providers: such as freight and logistics partners, IT support, and analytics providers who perform services on our behalf.
- Legal and Regulatory Authorities: when required to comply with applicable laws, regulations, or court orders.
- Business Transactions: in the event of a merger, acquisition, or corporate restructuring, where personal information may be transferred as part of business assets.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include, but are not limited to:
- SSL encryption for data transmitted through our website.
- Restricted internal access to personal data on a need-to-know basis.
- Secure storage practices and regular system monitoring.
Despite these measures, no system is completely secure, and we cannot guarantee absolute protection of your data.
6. Data Retention
We retain personal information only for as long as it is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once information is no longer needed, it is securely deleted or anonymized.
7. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website performance. You can control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
8. International Data Transfers
If you access our website or services from outside the country in which our servers are located, your information may be transferred internationally. We take steps to ensure that such transfers are conducted in compliance with applicable data protection laws.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal and contractual obligations.
- Restrict or object to the processing of your personal data.
- Opt out of certain communications or marketing activities.
- Request a copy of your data in a portable format (where applicable).
To exercise these rights, please contact us at:
Email: customer.support@shawcorpindustrieslimited.com
10. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take steps to delete it promptly.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us at:
ShawCorp Industries Limited
Email: customer.support@shawcorpindustrieslimited.com
